What do I do if I can't see an Appointments option?
If My Appointments is not showing on your screen, but My Prescriptions is visible, it means either:
- Your surgery has not enabled online appointment booking,
- You have reached your maximum Did Not Attend (DNA) threshold, or
- There is a technical issue.
Please contact your surgery to book your appointment and to discuss your DNA history if appropriate.
Note - To print this topic select the Print button 
in the top right corner and follow the on-screen prompts.
in the top right corner and follow the on-screen prompts.